Shipping & Refund
PROCESSING TIME
Your order begins processing as soon as it is placed, and a tracking number will be sent by the Shipping Confirmation email within a period of 1 - 3 working days since the order is placed. We always guarantee the delivery of your order, but in promotions and special offers it might be delayed due to overwhelming demand for our products.
SHIPPING TIME
Standard Shipping method time, is estimated as follows:
| COUNTRY | STANDARD SHIPPING |
| United States | 7 - 12 working days |
| Australia | 9 - 15 working days |
| Canada | 9 - 15 working days |
| Russia | 9 - 15 working days |
| Europe | 10 - 25 working days |
| India | 10 - 30 working days |
| Colombia | 15 - 35 working days |
| Brasil | 15 - 35 working days |
| Mexico | 15 - 35 working days |
| Chile | 15 - 35 working days |
| Rest of the World | Max. 20-35 working days |
*DHL Express Shipping is Available!
*Working days - from Monday to Friday
*You can cancel the order within 36 hours
What items are refundable?
You can submit refund requests up to 15 days after your order has been completed
We accept following reasons:
- Incorrect item received / Not recieved
- Looks different from the image
- Parcel damaged on arrival
Free gifts or promotional items are not returnable!