Shipping & Refund

PROCESSING TIME

Your order begins processing as soon as it is placed, and a tracking number will be sent by the Shipping Confirmation email within a period of 1 - 3 working days since the order is placed. We always guarantee the delivery of your order, but in promotions and special offers it might be delayed due to overwhelming demand for our products.   

SHIPPING TIME

 Standard Shipping method time, is estimated as follows:

COUNTRY STANDARD SHIPPING
United States 7 - 12 working days
Australia 9 - 15 working days
Canada
9 - 15 working days
Russia 
9 - 15 working days
Europe 10 - 25 working days
India 10 - 30 working days
Colombia 15 - 35 working days
Brasil
15 - 35 working days
Mexico
15 - 35 working days
Chile
15 - 35 working days
Rest of the World Max. 20-35 working days

 

*DHL Express Shipping is Available! 

*
Working days - from Monday to Friday
*You can cancel the order within 36 hours


What items are refundable?

 You can submit refund requests up to 15 days after your order has been completed

We accept following reasons:

  • Incorrect item received / Not recieved
  • Looks different from the image
  • Parcel damaged on arrival

Free gifts or promotional items are not returnable!